The first thing to try is to activate the "ULTRA HIGH-RES MAPS" feature in the "Design Map" tab, which is described further here.
If the city is still not shown, follow these steps: Add Content > Add POIs > Multiple POIs (Spreadsheet) > Enter the City Names in the "Name" Column > Enter the city name under "City" and add the "Country" > Click on "Shape" in the bottom left > Select the Circle and set the color to transparent (the bottom right option on the preset colors) > Apply > click on "Label" > select the filled out circle and select the color black on the preset colors > Apply > Set the Size to 10 > Apply.
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